Articles

How Do I Change the Frequency at Which I Receive MessageBee Snapshots (Digests)?
MessageBee provides a series of reports called "Digests" that provide insights and statistics into your organizations MessageBee use.  As...
Wed, 25 May, 2022 at 3:30 PM
What is the Process to Submit or Track a MessageBee Support/Request Ticket?
Unique uses a support portal to track tickets and feedback for MessageBee that is a completely separate system. As a result, your standard MessageBee creden...
Fri, 19 May, 2023 at 1:07 PM
Why is a Specific Communication Showing Up In My MessageBee Digest?
If there is no data for a particular communication within a specified timeframe, that communication will be excluded from the corresponding daily digest.   ...
Wed, 24 Apr, 2024 at 1:22 PM
Customer Data Retention Settings
How To Access Customer Data Retention Settings 1. From the Message Bee home page, click on the Admin tab and select Customer Settings from the drop dow...
Tue, 31 Dec, 2024 at 3:11 PM