How to search and review a specific communication in MessageBee Reports.
- From the New Home Page, select the Reports tab.
- Select the “Search” tab.
- If you wish to search for a specific communication medium (e.g. SMS, Voice, or Email), or a specific communication or sub-communication select the down pointing arrows next to the word “All”.
- Select your Preferred communication type.
- Select your Notification Type (template)
- Select you specific Communication (sub-template)
- Select “update”.
- Select the Date Range you wish to pull data from near the top right of the window.
- Select the “Search By” drop down filter and select either email address, or phone number.
- If you want to pull all records from that time period, you can leave the “search term” menu empty and select search. Otherwise, if you happen to have a specific phone number or email, you can enter it now and then select the search option.
- All of your results will populate in a list below the search bar. Check out How to Read a Message Log In New MessageBee for more information on how to interpret the results.
